The HCI Group

A pattern of unpaid overtime and forced-schedule wage violations across two class-action lawsuits, plus internal leadership communications documenting hostile onsite conditions and directives to avoid media contact during a high-profile hospital IT rollout.

9documented incidents
2017–2018date range
2class action lawsuits
Items marked documented link to a primary source — a court record, filed lawsuit, or news article. Items marked as reported are submitted directly by travelers and haven't been independently verified.

Corporate structure

Ownership chain
Tech Mahindra owns The CJS Solutions Group, LLC, which does business as The HCI Group. Other known Tech Mahindra subsidiaries include Infinity HIT, LLC, SOFGEN Holdings, Lightbridge Communications Corporation, Target Group, a Sweden-based Type Approval Lab, vCustomer BPO and Hutchison Global Services, and iPolicy Networks Private Limited.

Lawsuits & legal action

Sanders versus CJS Solutions (The HCI Group)2017
documentedwage theftovertime violations
Plaintiffs alleged they were regularly required to work 12-hour shifts, seven days a week — sixty to one hundred consultants at Hospital for Special Surgery alone — while being paid hourly with no overtime rate for hours beyond 40 per week.
"The Settlement Agreement reached by the parties provides that Defendants will pay up to $3,240,000 ... Before being distributed to Settlement Class Members, the Gross Settlement Amount will provide a service award of $10,000 to each Named Plaintiff."
Garrett versus CJS Solutions (The HCI Group)2017
documentedwage theftFLSA violation
Alleges HCI knowingly failed to pay time-and-a-half for hours worked beyond 40 per week in violation of the FLSA, acting "willfully and with reckless disregard" of the law, and failed to provide legally required meal and rest breaks — plaintiffs allege working straight through 12-hour shifts with only a short lunch break. Also alleges violations of Washington state overtime, break, and final-wage-payment statutes (RCW 49.46.130, RCW 49.48.010, RCW 49.52.050).

Case documents

PDF
sandersVcjssolutions.pdf
Case filing, referenced above
PDF
garrettVcjssolutions.pdf
Case filing, referenced above

Internal leadership communications as reported

David Bell internal message screenshot
David Bell (HCI leadership)"Final warning" message threatening termination over eating client-provided food, framed as a per-diem violation
Tim Mecalis internal message screenshot
Tim Mecalis, PM (HCI leadership)Internal message instructing all staff not to contact local media about the Mayo Clinic EPIC project

Traveler testimonials as reported

Angela Coffaro testimonial screenshot
Angela CoffaroDetailed account of the Mayo Clinic EPIC Go-Live: 14-hour lines for hotel rooms, locked orientation rooms, threats of firing or arrest, staff physically directing workers by the arm

News coverage

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